Terms of Use

Last Updated: October 22, 2026

Welcome to ShallyZubi. By accessing or using our website, https://shallyzubi.com/, you agree to these Terms of Use. Please read them carefully before browsing our website or placing an order.

If you do not agree with these terms, please discontinue using our website.

1. About ShallyZubi

ShallyZubi is an online jewellery store offering artificial jewellery and fashion accessories, including earrings, jhumkas, rings, pendants, locket sets, bracelets, and necklaces.

These terms apply to all visitors, customers, and users of our website.

2. Use of Our Website

By using our website, you agree to:

• Provide accurate and complete information when placing an order.

• Use the website for lawful purposes only.

• Avoid fraudulent orders, unauthorized activities, or attempts to disrupt website operations.

• Not copy, reproduce, distribute, or commercially use our website content without prior permission.

• Not attempt to gain unauthorized access to our website or its systems.

We reserve the right to restrict access to our website or cancel orders where there is reasonable evidence of misuse or fraudulent activity, subject to applicable law.

3. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, photographs, colours, materials, sizes, and other product details.

However, slight variations in colour, appearance, or finish may occur due to lighting, photography, screen settings, and manufacturing differences.

Product materials and features vary by item. Please check the individual product description before placing an order.

We reserve the right to correct product description errors, update product information, and discontinue products when necessary.

4. Prices and Availability

All prices displayed on our website are in Pakistani Rupees (PKR), unless otherwise stated.

Product prices, promotional offers, availability, and delivery charges may change without prior notice. Any applicable charges will be communicated during checkout.

We make reasonable efforts to maintain accurate pricing and stock information. If an obvious pricing or stock error affects your order, we may contact you to confirm the correct details or cancel the affected order and inform you accordingly.

5. Orders and Cash on Delivery

ShallyZubi currently accepts Cash on Delivery (COD) for eligible orders.

When placing an order, you agree to provide your correct name, delivery address, phone number, and other required information.

After receiving your order, we may contact you to confirm the details before dispatch. An order is not guaranteed to be accepted or dispatched until it has been reviewed and confirmed by ShallyZubi.

We reserve the right to decline or cancel an order in cases such as:

• Incorrect or incomplete customer information.

• Products being unavailable.

• Suspected fraudulent or duplicate orders.

• Delivery limitations or courier service issues.

• Pricing or technical errors.

If an order is cancelled after any payment has been collected, applicable refunds will be handled in accordance with our Refund and Return Policy and applicable law.

6. Shipping and Delivery

We deliver orders through courier partners, including PostEx and Leopards Courier, subject to service availability.

Delivery times are estimates and may vary because of the destination, weather conditions, courier delays, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing an accurate and complete delivery address and an accessible phone number.

Once an order is dispatched, tracking information may be provided where available. Please contact us if you experience a delivery issue.

For further details, please review our Shipping Policy, if available.

7. Returns, Exchanges, and Refunds

All return, exchange, and refund requests are governed by our Refund, Return & Exchange Policy.

Please review that policy before placing an order. Nothing in these Terms of Use overrides any consumer rights that cannot legally be excluded under applicable law.

8. Promotions and Discounts

From time to time, ShallyZubi may offer discounts, promotional campaigns, or special offers.

Promotions may be subject to specific eligibility requirements, minimum order values, validity periods, and product exclusions. These conditions will be communicated where applicable.

We reserve the right to correct promotional errors and to modify or end offers in accordance with applicable law.

9. Intellectual Property

All original content on this website, including product photographs, text, logos, branding, graphics, and website design elements, belongs to ShallyZubi or is used with permission.

You may not reproduce, copy, modify, republish, or commercially distribute our content without prior written permission, except where permitted by law.

10. Customer Reviews and Submitted Content

If you submit a review, comment, photograph, or other content to our website, you confirm that you have the right to share it and that it does not violate another person’s rights or applicable law.

You must not submit misleading, abusive, unlawful, or fraudulent content.

Where legally permitted, you grant ShallyZubi permission to display and use submitted content for relevant website and marketing purposes. We will not use this clause to override any applicable privacy rights.

11. Third-Party Services

Our website may use third-party services, including payment or order-management systems, courier services, website hosting providers, analytics tools, and social media platforms.

These services may operate under their own terms and privacy policies. ShallyZubi is not responsible for independent third-party systems beyond our reasonable control, subject to applicable law.

12. Limitation of Liability

We make reasonable efforts to maintain a functional, secure, and accurate website. However, we cannot guarantee uninterrupted access or that the website will always be free of technical errors.

To the extent permitted by applicable law, ShallyZubi is not liable for indirect losses arising from website interruptions or events beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights.

13. Privacy and Personal Information

When you place an order or contact us, we may collect and use information necessary to process orders, arrange delivery, provide customer support, and operate our business.

Customer information may be shared with relevant service providers, including PostEx and Leopards Courier, when required to fulfil an order.

Please review our Privacy Policy for further information about how we handle personal information.

14. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes to our business, website, services, or legal requirements.

Updated terms will be published on this page with a revised “Last Updated” date. Your continued use of the website after changes are published is subject to applicable law and the updated terms.

15. Governing Law

These Terms of Use are subject to the applicable laws of Pakistan.

Any dispute arising from the use of our website or purchases from ShallyZubi will be handled by the competent authorities or courts with jurisdiction under applicable law.

16. Contact Us

If you have questions about these Terms of Use, an order, or our website, please contact us through our official website:

ShallyZubi
Website: https://shallyzubi.com/

We appreciate your trust in ShallyZubi and thank you for shopping with us.